We have developed NETWORK interfaces of local area, national networks, and international Networks, linking equipment though the WEB, VPN, WAN's, Satellite Signals, in real time connection and BATCH processes.
All this for the CRM's market standards:
Baan/Invensys Customer Relationship Management
Optimize the relation with the clients, in all areas.
Complete administrative tool of the information generated in the cycle of sales in its four levels: Marketing, PreSale, Sale and PostSale. It is easily integrated to the corporative politics of the company.
Tool destined to improve the necessities of management and administration of all the incidents (requirements, consults, reclamations and complaints) reported to a Call Center, by external clients or internal employees of the company.
CRM - Avaya
Solutions CRM that allows total connectivity, assuring trustworthiness, integration, flow through all the channels and management of the process. It includes e-Contact ( Contact Center), CRM Contact Center (tool of analysis and information), System of Reports - Business Intelligence (generates analysis and information) and System of interactive voice answer (voice response for call centers), Integration CTI, CentreVu Internet Solutions, Systems of predictive dialing and recording.
Tool destined to administer the orders, consultations and suggestions of the clients, with the purpose of improving the quality of attention, guaranteeing the solution and improving the response times.
Intelliroute Sales Force Automation
Solution of Mobiles Sales Force designed specially for product distribution, organized in routes. Ideal for manufacturers of drinks and products of massive consumption.
Intelliroute Mobile Pharma
Solution of Medical Propaganda Agents
mySAP Business Intelligence
Provides a system able understand the measurements of performance keys.
mySAP Customer Relationship Management
Facilitates the interaction with clients, including the commitment of clients, businesses transactions of shipment orders and other client services.
Comercial Virtual Office
Automatic Software in Service of the Client, used in the revision of invoicing, payment of invoices, request and cancellation of services and generation and pursuit of reclamations. It reduces costs in the attention to the client, offering an ample range of services with possibility of payment in offices or online debit/credit cards.
PeopleSoft Customer Relationship Management
It is a complete solution of CRM designed and developed for the company. Your clients, associates of businesses and employees obtain universal access to the information of the company and can collaborate in real time. It integrates with applications through your company to conduct profitable interactions with clients. The built-in analysis allows you to capture and to act in advantageous opportunities.
Siebel 7, MidMarket Edition
Offers multi-channel integrated of sales, marketing and capacities on service to the client, designed for the necessities of medium companies.